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If you're facing issues logging into your EPFO account, particularly with password resets, this guide is here to help. Learning how to reset your password is essential to accessing your account and managing your EPFO services effectively. For more detailed guidance, refer to our EPFO Login Guide. For related guidance, see EPFO Portal Login Steps.

Who This Is For

This guide is designed for EPFO members who are experiencing difficulties accessing their accounts due to forgotten passwords. If you are unable to remember your login credentials, follow the steps outlined below.

• EPFO members needing assistance with password resets.
• Individuals seeking to update their login information.
• Users requiring general support with EPFO online services.

Eligibility & Requirements (Verify Official Notice)

To initiate a password reset, please ensure you meet the following criteria. It is advisable to refer to the latest guidelines on the official EPFO portal to confirm any changes.

In addition to the requirements, make sure your mobile number is active and able to receive SMS as this is crucial for OTP verification.

• A valid registered mobile number linked to your EPFO account.
• Access to your email account for OTP verification.
• Compliance with any updates outlined in official notifications.

Documents Needed

The following documents may be necessary during the password reset process. Keep them handy to facilitate a smoother experience.

Having your UAN and identity verification documents will help in case you need to reach out to customer support.

• Your EPFO UAN (Universal Account Number).
• Registered mobile number for OTP verification.
• Any identity verification documents if required.

Step-by-Step: How to Proceed

Resetting your EPFO password involves a few straightforward steps. Make sure to follow them closely to ensure a successful reset.

If you encounter any issues, revisit each step and verify that all details entered are correct.

• Visit the EPFO login page and click on 'Forgot Password'.
• Enter your UAN and the registered mobile number.
• You will receive an OTP on your mobile; enter it to verify.
• Follow the prompts to create a new password.
• Log in with your new password and update your KYC if necessary.
• If you still face issues, consider checking the KYC Update Guidelines to ensure your account is in good standing.

Common Issues & Fixes

Users may encounter various issues while attempting to reset their passwords. Here are some common problems and their potential solutions.

If you continue to face issues after trying these solutions, it may be beneficial to reach out to EPFO support for further assistance.

• Not receiving the OTP: Check your mobile network and spam folder.
• Password reset link not working: Ensure you're using the correct UAN.
• Login still failing: Confirm your new password meets the required criteria.
• If you have changed your mobile number recently, ensure it is updated in your EPFO account details.